[Notice on Purchasing]
Order will ship in around 60 business days (excluding weekends and holidays)
upon receipt of payment. Due to force majeure situations such as natural disasters, it might be delayed slightly. Head will be on production once the payment has been confirmed. Therefore, it is not possible to cancel, exchange, or get refund after the payment. Please consider about before making order.
[ Exchange / Return / A/S ]
It's not possible to return or A/S that can appear on the urethane products processing.
( Ex: Some scratches of sanding caused while removing the gates.)
However, we could care about damages which sully the value of production cost like a bubble,scratch, piece broken, etc. For return, exchange or A/S for the head, you must contact us within 7 days of arrival.
(It is not recognized as a damage without the front face of the head)
If you need more information, then please inquire through the FAQ board regarding About Exchange & Refund & A/S
FAQ --> [Head] About Exchange & Refund & A/S
[Payment and Shipping Guide]
Orders will be automatically canceled if payment is not received within the payment period.
There will be a certain penalty in case of unilateral cancellation, non-payment or other cancellation after order.
For bundle of shipping, it's only possible with the same order name.
Please use the QnA board to request the bundle of shipping.
(If you order multiple items or apply for bundle of shipping, it will be sent out following to the last shipping date.)