* Order will ship in around 60 business days (excluding weekends and holidays)
upon receipt of payment and 1 to 2 weeks are added if you will add the makeup option. Head will be on production once the payment has been confirmed. Therefore, it is not possible to cancel, exchange, or get refund after the payment. Please consider about before making order.
* Makeup A/S couldn't be partially repaired and only full re-makeup is possible.
In this case, you must remove the existing makeup cleanly and the A/S cost is the same as the makeup price.
[ Exchange / Return / A/S ]
It's not possible to return or A/S that can appear on the urethane products processing.
( Ex: Some scratches of sanding caused while removing the gates.)
However, we could care about damages which sully the value of production cost like a bubble,scratch, piece broken, etc. For return, exchange or A/S for the head, you must contact us within 7 days of arrival.
(It is not recognized as a damage without the front face of the head)
If you need more information, then please inquire through the FAQ board regarding About Exchange & Refund & A/S
FAQ --> [Head] About Exchange & Refund & A/S